Wilsoft Privacy Policy
Last Updated: [24 November 2024]

Introduction
Wilsoft (“we,” “our,” “us”) is committed to protecting your privacy across all our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. It applies to all Wilsoft services, including mobile apps, websites, cloud solutions, AI-powered tools, marketplaces, and any future ventures.

By using our services, you consent to the practices outlined in this Privacy Policy. If you disagree, please refrain from using our services.

Information We Collect
We collect various types of information, (only for the purposes of better user experience) which may include:

  1. Personal Information
    • Demographic information such as name, email address, phone number, location, and age (if applicable).
    • Profile information, including data shared through social media connections or through direct interaction within our apps and websites.
  2. Financial Data
    • Payment information (credit card, bank account details) processed through third-party services. Wilsoft does not store this data directly.
    • Transaction history and billing data for purchases made within our services.
  3. Device and Usage Information
    • Device-related information: ID, type, operating system, and network connection.
    • Usage details: Clicks, interactions, time spent on services, and feature usage (e.g., purchases, views).
    • Device permissions, including access to camera, microphone, geolocation, contacts, etc.
  4. Social Media and Third-Party Data
    • Data from social media platforms and third-party services when you link or sign up via them (e.g., Facebook, Google).
    • Information about your network (friends, connections) if you use referral features or social sharing.
  5. Geo-Location Data
    • Real-time location data when you grant access via your device settings, used for providing location-based services or recommendations.
  6. AI and User-Generated Data
    • Data produced by AI-powered features such as personalized recommendations, predictive analytics, and tailored user experiences.
    • Information you submit through feedback forms, surveys, or requests for customer support.

How We Use Your Information
Your information enables us to provide and enhance our services, and we use it for the following purposes:

  1. To provide personalized, efficient, and seamless user experiences.
  2. To process payments, transactions, and orders.
  3. To offer marketing communications, promotions, and recommendations based on your preferences.
  4. To maintain and improve the functionality, security, and performance of our services.
  5. To communicate with you about updates, new features, and customer service matters.
  6. To detect, prevent, and respond to fraud, security threats, and other illegal activities.

Sharing Your Information
We may share your information in the following situations:

  1. Service Providers and Contractors
    • With third-party companies that help us deliver services, such as payment processors, cloud hosting providers, customer support, and analytics companies.
  2. Legal Obligations
    • If required by law, regulation, or in response to legal processes such as subpoenas, we may share your information.
  3. Business Transfers
    • In the event of a merger, acquisition, or sale of Wilsoft’s assets, your information may be transferred as part of that process.
  4. Marketing and Promotional Sharing
    • With your consent, we may share your information with marketing partners or third-party advertisers, subject to applicable laws.
  5. Affiliates and Partners
    • We may share information within the Wilsoft group (parent company, subsidiaries, joint ventures) and with business partners with whom we collaborate on specific services.

Tracking and Advertising
We use the following technologies to enhance your experience and provide personalized advertisements:

  1. Cookies and Tracking Pixels
    • We may use cookies, web beacons, and other technologies to collect information about your activity and preferences across our services.
  2. Third-Party Advertising
    • We do not use third-party advertisers for ads on our platform; however, we may work with trusted vendors for analytics, remarketing, and targeted ads.
  3. Analytics and Performance Tools
    • We may use third-party analytics tools (e.g., Google Analytics) to monitor performance and analyze how users interact with our services.

Data Security
We take appropriate technical, administrative, and physical measures to protect your information. However, please understand that no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices
You have control over your information and can exercise the following rights:

  1. Access and Correction
    • You may access and update your personal information at any time through your account settings.
  2. Deletion of Account and Data
    • You may request that your account be deactivated or your personal data be deleted, subject to retention for legal or business purposes.
  3. Marketing Preferences
    • You may opt-out of receiving promotional communications or adjust your preferences at any time through our communications settings.
  4. Tracking and Cookies
    • You can adjust your browser or device settings to manage cookies or prevent certain tracking technologies.

Policy for Children
We do not knowingly collect information from children under the age of 13. If you believe we have collected such data, please contact us immediately.

Third-Party Websites
Our services may contain links to external websites or third-party services. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal data.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly. We encourage you to review this page regularly for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: